How does TDCJ define "de-escalation" tactics?

The correct answer identifies "de-escalation" tactics as techniques specifically designed to reduce tension and prevent conflicts from escalating into violence. In the context of the Texas Department of Criminal Justice (TDCJ), de-escalation is crucial for maintaining safety and order within correctional facilities. These tactics involve communication skills, active listening, and calm demeanor to help manage potentially volatile situations effectively. The goal is to diffuse anger or frustration and move towards a peaceful resolution, which is essential in a correctional environment where emotions can run high.

By focusing on reducing anxiety and fostering an atmosphere of understanding, de-escalation techniques help staff maintain control and prevent situations from becoming dangerous. This approach is fundamental in ensuring the safety of both inmates and staff, emphasizing the importance of conflict resolution without resorting to force or physical confrontation.